We’d Love to Hear From You

Hey there! At PetMoode, we’re not just another online pet store—we’re a small team of pet lovers who genuinely care about your furry (or feathery, or scaly) friends. Ever since we started this journey, we’ve made it a point to personally reply to every email, whether it’s a question about our products or just a funny story about your cat’s latest antics. Seriously, our founder, Sarah, still replies to most emails herself—though she might sneak in a photo of her golden retriever, Max.

Get in Touch

Got a question? A suggestion? Or maybe you just want to share how much your dog loves our organic treats? We’re all ears. Here’s how you can reach us:

• Address: 3340 Pine Street, PetMoode HQ
• Email: [email protected] (We usually reply within 24 hours—unless Max steals Sarah’s laptop again.)
• Phone: +1724-247-1110 (Monday–Friday, 9am–6pm PST)

Your Voice Matters

Honestly, some of our best product ideas came from customers like you. Remember that time someone suggested we add a "chew-resistant" category for aggressive chewers? Lifesaver. So don’t hold back—tell us what’s on your mind. Whether it’s feedback, a complaint (we’ll make it right), or just a random pet fact, we’re here for it.

P.S. If you’re in a hurry, try our live chat! It’s manned by real humans—no bots here, promise.