At www.petmoode.shop, we prioritize your privacy as much as you care for your pets. Trust is the foundation of our relationship with customers, and we are committed to transparently handling your personal data. This policy outlines how we collect, use, and protect your information to ensure a secure and personalized shopping experience.

When you interact with our site, we automatically log technical details like your IP address, device type, and browser version to optimize performance. For orders, account creation, or newsletters, you may voluntarily provide contact details (e.g., email, shipping address), payment information (processed securely via encrypted gateways), and pet preferences to tailor recommendations.

Your information enables seamless order fulfillment, personalized product suggestions (such as matching accessories for pet breeds you’ve browsed), and responsive customer support. We analyze aggregated behavior patterns to refine our inventory and marketing strategies—always anonymizing data where possible. Account details help you track purchases and manage subscriptions effortlessly.

Cookies enhance your browsing by remembering cart items or login sessions. Analytical cookies (e.g., Google Analytics) measure traffic to improve site navigation, while targeted ads may showcase relevant products like durable chew toys or organic pet shampoos based on past visits. You can adjust cookie settings via your browser, though some features may be limited.

We employ industry-standard encryption (SSL/TLS) for transactions and store sensitive data in access-controlled environments. Regular security audits and staff training minimize risks of breaches. Payment details are tokenized and never stored on our servers—only shared with certified processors like Stripe or PayPal.

Trusted partners assist in delivering services: couriers (e.g., FedEx) receive shipping addresses; marketing platforms (like Mailchimp) manage newsletters if you opt in. We vet all third parties for GDPR/CCPA compliance and prohibit data misuse. Aggregated statistics may be shared with advertisers without identifying individuals.

You retain full control over your data. Request access, corrections, or deletion of personal information anytime, or unsubscribe from communications with a single click. For inquiries, reach our Data Protection Officer at [email protected]. We respond within 14 business days and will never discriminate against privacy-focused requests.